Customer Support

At Smarter Payments, we’re here to help! Whether you’re thinking of joining us and eager to learn how we can simplify and streamline your payment solutions, or an existing customer needing support, we’ve got you covered. Our team is ready to provide the guidance and expertise you deserve. Let us help you make smarter payments today!

Business owner receiving customer support while processing a payment on her laptop for her services

Customer Support Form

If you are a current customer and would like to speak to our UK support team, Please call us on 0300 3035 264 our team are available Monday to Friday 9am – 5.30pm.
You can also speak to your dedicated personal consultant who will also be very happy to help with your queries. Alternatively, you can send us a message and we will be in touch.









    Useful Numbers

    If you are having a problem with your terminal or online payment solution, you can also speak to
    the terminal providers on the following numbers:

    Technical Support
    Verifone
    01933 656 327
    Technical Support
    Spire
    08713 020 216
    Technical Support
    Pax
    02081 028 000
    For any queries regarding your AIB t transactions, changes in business, changes in business, online portal or merchant statements.
    Allied Irish Bank
    03712 001 436
    Leasing query or to pay any arrears
    FDGL (First Data Global Leasing)
    0345 8412 442
    For any queries regarding your transactions or your E merchant pay terminal, changes to business or merchant statements.
    EmerchantPay
    0800 1123 344
    For any queries regarding your Truevo transactions, terminal – transactions, changes in business, merchant statements.or terminal technical issues.
    Truevo
    0203 5143 569
    For any queries on your ecommerce, Virtual Terminal, PaybyLink or PaybyText
    Realex Ecommerce
    0203 0269 659
    Gateway service
    0345 702 3344